We collect personal information when we provide our services to you or a client requires us to collect information on their behalf. Generally, if appropriate, we will tell you why we are collecting personal information and how we plan to use it or these things will be obvious when we collect the information.We usually collect personal information such as your contact details, job title or position, your membership of professional associations or boards, your expertise and interests and where relevant, financial information and family details. If we collect sensitive information, it will usually be for the purposes of providing our services and, if the law requires us to, we will seek your consent to collect it.
Collecting your information using this websiteWe generally only collect personal information from this website when it is provided voluntarily by you – for example, when you fill in a form to subscribe to our publications.When you visit this website or download information from it, our Internet Service Provider (ISP) makes a record of your visit and records the following information:
The ALLBIDS CommunityYou are identified on ALLBIDS by your User Name, other people can see items you are bidding on, have won or purchased in the past, have sold in the past, items you are currently selling, your ratings and comments received from other users and ratings and comments you have left to other users, your posts in the forums and so on. Your email address and contact information is available to your trading partners (members you have completed a transaction with). Note: members you have completed a transaction with can request to exchange contact details with you (name, address and phone numbers).
Legal RequestsALLBIDS will disclose any information about you only when we believe release is appropriate to comply with law; enforce or apply our User Agreement; or protect intellectual property and other rights, property, or safety of ALLBIDS, our users, or others. ALLBIDS cooperates with law enforcement and government officials and other third parties and we can (and you authorise us to) disclose any information about you as we, in our sole discretion, believe appropriate to assist with investigations into fraud, intellectual property infringements, privacy or any other illegal activity or activity that may expose ALLBIDS to legal liability.
IMPORTANTThis contact information should only be used for resolving matters related to ALLBIDS. Any other use is strictly prohibited.Please report to us immediately if:
AccessYou have a right to access most personal information we hold about you. Please contact our Administration staff to ask for access to your information or if you have a complaint concerning your information privacy. We may deny your request in some circumstances, if we do this we will tell you why.
Identity VerificationWe may request your personal information as well as other personal identification to verify your identity. These personal identification may include:
If you have a complaint relating to privacyIf you believe we may have compromised your privacy or breached the Privacy Act 1988 (Cth) or its privacy principles, you can call ALLBIDS Auctions on 02 6239 2262, email firstname.lastname@example.org or write a letter addressed to our Internal Dispute Resolution Department, 7 Wiluna Street, Fyshwick ACT 2609.You will need to provide us with details of your complaint and any supporting evidence and/or information. You will receive an acknowledgement from us no later than seven (7) business days after receipt of your written complaint.We will refer your complaint to our Internal Dispute Resolution Department (IDR) and will appoint an IDR specialist to investigate your complaint and determine the steps (if any) that we will undertake to resolve your complaint.We will contact you if we require any additional information from you. You will be sent the final decision of our IDR specialist in writing no later than 15 business days after you contact us, if we have all the necessary information to make that decision.If you disagree with our decision, you may refer your complaint to the Office of the Australian Information Commissioner by visiting oaic.gov.au, calling 1300 363 992 or emailing email@example.com
AccuracyIf you think that any information we hold about you is inaccurate please contact us at: admin@ALLBIDS.com.au or on (02) 6239-2262 and we will take reasonable steps to ensure that it is corrected.