Our Latest Help Articles

Delivery/Pickup
Each auction listing will clearly identify how you can take delivery of the item you are bidding on. Some listings would have description “Local Pickup or Contact us for Freight” which means item is available for local pickup only, however you can contact AllBids to arrange a Freight (charges applicable). Some auction listings would have both options “Freight or Local Pickup”Whereas some items might also be delivery only as they aren’t shipped from the warehouse and are “Freight Only”Large items like industrial equipment and cars might be local pick up only. Make sure you check the item description to understand what freight charges might be applicable to your winning bid. If your item is less than 25kg you can use the freight calculator to determine the cost of delivery to your door. Just enter the postcode or suburb name and click on “Calculate”. If you are logged in it will automatically display the freight amount.

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1/02/2017
Looking for specific vehicle
Simply navigate to allbids.com.au and select AllBids Car Auctions. Use the 'Refine search' option to select the make/model/year etc. vehicle that you are looking for.

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1/02/2017
Inspection of the Items
We have a Canberra warehouse where we store a lot of our items. This means you can inspect pretty much anything you want to bid on. If the Item is not located in our warehouse, we expressly state that on the listing and you will need to contact ALLBIDS to enquire about the available time and conditions for viewing.We also provide our buyers with confidence that the items are as described. If you cannot inspect the item physically but need more information you can ask a question online and we will get back to you within 4 business hours.

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1/02/2017
Placing a bid on your own item
Vendor agrees that neither he or she nor his/her representative will bid on items under the agreement. If a Vendor wins their own item/s, the vendor will be liable to pay the agreed Vendors Commission, Listing fee/s and the Buyer’s Premium as outlined in the Users Terms & Conditions and the item/s is to be collected and removed from ALLBIDS Auctions within the designated time frame in the Users Terms and Conditions. Vendor agrees not to withdraw any property subject to this agreement unless agreed to by ALLBIDS Auctions and the payment of all charges, costs, and the commission (both the buyer’s premium and Vendor’s fees) due if the item has been sold.The vendor of the items may place one bid on the items they put to auction on the day of closing. The vendor bid must be disclosed to ALLBIDS and will only be allowed if approved by ALLBIDS in the event that the level of the auction is substantially below an agreed liquidation value.

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1/02/2017
Unsold Property
As per AllBids terms & conditions, property not sold shall be reclaimed within ten days following notification by ALLBIDS On-Line Auctions. Property remaining after 10 days will be subject to storage charges of $5.00 per day per lot. All charge must be paid before the property will be released. ALLBIDS On-Line Auctions reserve the right after an additional 20 days to resell the property unreserved.

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1/02/2017
Online Auction Process
You may bid by placing an Instant bid or by placing a maximum bid (Proxy Bid)If you bid at an online auction by placing maximum bid (Proxy bid), you are responsible for monitoring the online auction in which you are participating and acting in the auction by instructing Proxy bid with your bids.Proxy bid will always start at the bid increment above the starting bid or the current highest bid. If you want to match a current or starting bid you must submit a normal bid.If you do not leave a Proxy bid amount, the bid amount that will appear when you submit a normal bid will apply.An online auction will start at the specified time and bidding will start at the nominated minimum starting price.All bids placed at an online auction must be made on a per-item basis, and may only be increased by multiples of the posted bid increment.

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1/02/2017
Extended time for Online Auction
Every auction closes at the end of the time period specified for that online auction where there are no new bids during the 5 minutes immediately preceding the end of the time period specified. If there are any successful bids on a particular lot/item within 5 minutes of the close of the online auction (the going, going, gone period), the auction will continue to be extended until there are no more within the Refresh Period. Due to circumstances beyond our control, the Refresh Period may vary from time to time by a number of seconds. ALLBIDS accepts no responsibility for any circumstances or incidents arising as a result of any slight variations that may occur in the Refresh Period

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1/02/2017
Last Call for Bids
All auctions are set to close at a certain time.If a winning bid is placed within the last 5 minutes of the set closing time, the closing time will be extended automatically by a further 5 minutes.If a bid is placed within 1 minute of closing time, and that bid is immediately beaten by another bidder's proxy bid, the auction will be extended for 1 minute to give you a chance to rebid.This likens the Auction to live auction where the bidding only ends when everyone is certain they do not want to place a further bid. It also stops the winning bidder “sniping” a bid 1 second before the end of an auction.How it works:
  • Auction closes at 7.30:00 PM
  • The bidding is at $90A bid is placed at $100 at 7:29:10 PM
  • The new close time for the auction is set at 7:35:00 PM
  • At 7.30:00 the last call comes again.
  • If there is a winning bid placed between 7:30:00 PM and 7:35:00 PM the new close will be 7:40:00 PM.
Example of a 1 min Extension for bids that got beaten by proxy:
  • Auction closes at 7.30:00 PMThe bidding is at $90
  • A bid is placed at $100 at 7:29:30 PM, but get beaten by a proxy bid.
  • The bidding is at $105
  • The new close time for the auction is set at 7.30:30 PM
  • If there is a winning bid placed between 7:29:30 PM and 7:30:30 PM the new close will be 7:35:30 PM.

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1/02/2017
Buyer's Premium
ALLBIDS charges a Buyer’s Premium on the final price of all auctions. The Buyer’s Premium is a percentage of the winning bid price, which is paid to ALLBIDS as an auctioneer’s fee.The Buyer’s Premium differentiates the auction market from the retail market as buyers are allowed to set their own price. The Buyer’s Premium may vary and usually relates to the extra costs that may be incurred when handling certain items.So if the winning bid (Bid Price) is $50 and it has a 15% Buyers Premium, then the buyer will be invoiced $57.50

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1/01/2017
Seller's Obligation
The Vendor grants ALLBIDS On-Line Auctions the exclusive right to sell his / her or its property at public auction. ALLBIDS On-Line Auctions will decide the auction at which the property will be auctioned. ALLBIDS On-Line Auctions may divide or combine the property into one or more separate lots. ALLBIDS On-Line Auctions will incur no liability for the postponement of any auctions for any reason. ALLBIDS On-Line Auctions is not responsible for items left with ALLBIDS On-Line Auctions that do not appear on the asset list supplied to ALLBIDS On-Line Auctions. Any items left with ALLBIDS On-Line Auctions that do not appear on an asset list are to be removed from the premises or the Vendor will be charged storage fees, deductible from future Vendor payments.

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1/01/2017

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Our success stories / testimonials OR don't take our word for it...

Menslink
Menslink

Allbids provide an outstanding service to charities like Menslink in a number of ways.

Firstly, Allbids helps us reach audiences well beyond the capacity of Menslink. We’re a very small charity, but having their online platform enables us to achieve much better results than what’s possible with our own resources. At our last auction - which raised over $100,000 for us - we had bidders from all around Australia bid on our items - Allbids managed the payments and collection for us without any issues.

Secondly, Allbids staff were on hand during our Big Night Out to manage the whole process - setting out the displays, helping guests at tables bid for silent auction, managing payments - they couldn't have been more helpful.

Finally, Allbids are always available for the items that we might get to auction from time to time - nothing is too much trouble for them.

Their support for Menslink - and other charities - over the years has been fantastic. They've helped promote our work to their clients, helped us raise far more money from auction items than we could have alone or on other platforms and have been a delight to work with. I could not recommend them more highly and hope to continue the partnership for many years to come

Martin Fisk

Karinya House
Karinya House

I am writing to extend our sincere appreciation to ALLBids for their recent support of our 2017 Karinya House Annual Mother’s Day Gala Dinner, held on 5 May 2016. We especially thank Jo, Louise and the ALLBIDS staff who assisted with the online auction pages for Karinya House. The support also provided by Jo, Louise and the team at the event itself and post the event to finalise the auction was also outstanding and so greatly appreciated.

Karinya House for Mothers and Babies is a community based, not for profit organisation serving the ACT and surrounding regions. In its twentieth year of operation, Karinya provides supported accommodation and outreach services to pregnant and parenting women in crises and their children. In August 2016 Karinya, with specialist funding for construction from the ACT Government, opened its new Home and transitioned to our purpose-built facility, doubling residential capacity, and creating a designated area for specialised outreach and group services. This new facility, whilst significantly enhancing service delivery, has also increased our annual operating budget.

This is the first year we have had the availability of an Online Auction House to support the Gala Dinner. The Gala Dinner is our premier fundraising event, and it is vital to us that the event generates as much financial support as possible. We were unaware prior to be contacting by Louise, that ALLBIDS offered the Online Auction service to Not for Profit Organisations entirely free of any sales commissions or other fees and charges. We were somewhat apprehensive, as is the case with something new and untried at times, but Louise and Jo, at our first meeting were completely assured that the ALLBIDS service would be fantastic and easy. They, and the ALLBIDS processes and outcomes, did not disappoint. And the whole ALLBIDS experience and result far exceeded our expectations!

As a community based organisation, it is important to note, that we generate around half of our operating revenue each year through financial donations and sponsorships from Corporates, Philanthropic Trusts & Foundations, local businesses, individuals and families. In addition we are supported through pro bono professional services as well as in kind material donations.

The support of ALLBIDS through their Charity & Community Auctions service is an outstanding and innovative form of community engagement. ALLBIDS are to be congratulated on providing this wonderful service and supporting community service organisations such as Karinya House. I am pleased to confirm that for Karinya House, the addition of ALLBIDS as part of our Gala Dinner Event and Team (sorry we are claiming your team as part of our team now!) made a significant difference to the fundraising proceeds from the auction component of our Gala Dinner. Proceeds from the Auction were 73% higher than the prior year’s Gala Dinner. This is outstanding, and it certainly gives us impetus to source a greater number of donations for next year’s Gala Dinner Auctions.

We are very thankful to have ALLBIDS as part of our Karinya family. We do hope this partnership will be one we can rely on for future events. Please extend our thanks to the ALLBIDS Board, Executive and Staff Team for the support provided for the 2017 Gala Dinner. I commend ALLBIDS for their demonstrated professional competence, experience, and dedication, as well as their generosity and example in corporate citizenship and care for some of the most vulnerable women and children in our community.

Jo Saccasan

Australian Customs and Border Protection
Australian Customs and Border Protection

ALLBIDS has had an ongoing 2 year contract partnership with Australian Customs regarding removal and disposal of The Department’s redundant IT assets nationally.

The main type of assets being disposed of are: servers, networking equipment, Department specific equipment (eg. Passport scanners) as well as generic IT such as PCs Notebooks and Monitors.

Over this period of time, ALLBIDS has facilitated the removal and disposal of IT assets from secure working environments in Canberra, Sydney, Brisbane, Melbourne, Adelaide & Perth.

We also has organised and facilitated regional and remote pickups and disposals of IT equipment from areas such as Townsville, Cairns and even offshore on Thursday Island.

ALLBIDS has also followed all security protocols for The Department in regards to removal and disposal of the IT assets.

Matthew Smith

Department of Parliamentary Services
Department of Parliamentary Services

ALLBIDS had facilitated all IT disposals for The Department over the past 5-6 years. The majority if these disposals have been from The Department here in Canberra consisting of generic IT and Department-specific assets such as servers, audio visual networking equipment & other networking assets. ALLBIDS has disposed of all redundant and refreshed IT equipment over this period and tailored asset tracking and Management Reports back to the Department in a format that integrates back into their reporting mechanism. ALLBIDS has also been fully compliant with all collection and disposal protocols in regards to asset disposal from secure working environments.

Wayne Evans

IP Australia
IP Australia

ALLBIDS has an ongoing disposal agreement in place with IP Australia since 2007. Over this time ALLBIDS had facilitated the disposal of the Department’s IT assets primarily in Canberra but from several locations around Australia including Melbourne, Sydney, Perth and Adelaide. The main asset types being disposed of have been generic IT assets (PCs, notebooks, monitors) as well as networking gear including Servers, networking switches, audio/visual equipment and other general IT assets. We have tailored reporting back to The Department to track IT asset management in a format that they can easily integrate back into their systems to close and reconcile the asset management.

Wayne O'Brien

Australian Bureau of Statistics
Australian Bureau of Statistics

Allbids has an exclusive ongoing disposal contract in place with The Department for IT disposals over the past 3-4 years from their central location here in Canberra as well as multiple sites around Australia. This Department one of our larger disposal contracts for the disposal of IT equipment and regularly dispose and manage redundant IT equipment such as generic IT (PCs, notebooks, monitors) as well as large quantities of networking equipment (servers, switches, storage arrays) and other Department-specific IT assets. Allbids regularly facilitates and organises IT disposal from Canberra, Melbourne, Sydney, Brisbane, Adelaide & Perth as well as more remote sites such as Tasmania, Northern Territory and regional areas. Allbids also tailors our asset tracking and reporting back to the Department in a format that integrates back into their asset disposal and management systems. Allbids has facilitated not just the IT asset disposal but also the collection and freight logistics required at a national level to maximise returns back to the Department.

David Shaw

Car Purchase
Car Purchase

I bought my son a ford laser on here and although it was older (1991) I didn't expect much for our $1200 spent ! Especially considering it had 12months rego. I couldn't have had a more pleasant surprise ! It's a pearler and we found out later my folks new the owner and he was a mechanic who lived opposite them and he nurtured it. It had service books up to date and it runs so so well, uses no oil or water and has brand new tyres ! It's a 1.8 ghia too . The paint is great and the interior is as new . Needless to say my son loves it and has already fitted some nice alloy wheels and a kick ass stereo. The car is Worth twice what we paid for it at retail Level ! All bids rock. Thanks !!!! This is a true testimonial by a real customer !!! I'm not the type to do this either BUT was just so impressed.

Rotorboy68

No hesitation recommending ALLBIDS service
No hesitation recommending ALLBIDS service

I approached Allbids to assist me to liquidate the plant and equipment owned by one of my clients. The client owned and operated a quarry on the outskirts of Canberra

Following an illness the client needed to completely restructure their business, which resulted in client selling off all the business assets

Due to the size and scale of the operation all the equipment was sold from the existing location. This saved the client valuable time and money by not having to pay removal costs and freight.

Allbids took complete control of the whole operation and used their extensive database to access buyers. The complete process was seamless with Allbids managing all inspections, enquiries, delivery and logistics whilst providing me with a complete audit trail for each asset sold.

I have no hesitation in recommending the services of Allbids. They turned the surplus assets of our client into cash.

ROCKS

Recent car purchase
Recent car purchase

I bought an excellent Subaru L1800 wagon via Allbids' auction site, and I want to report back that the car was in excellent condition, as described. The photos were accurate and showed what I needed to see as a potential buyer.  We were able to inspect the car on location, including starting it and letting it run, and testing the clutch and brakes.

The staff were friendly and helpful. For me, this was a really good experience all around, and I recommend Allbids unreservedly to potential bidders.

kobold

Allbids is a brilliant website/service
Allbids is a brilliant website/service

I would like to say that Allbids is a brilliant website/service.  For our family it serves as a valuable resource in locating goods we need to buy, as well as purchasing some great bargains.  It has been a fantastic way for me to make some extra cash by selling unwanted goods that we no longer use.

itsdone

Furnished with items purchased from Allbids
Furnished with items purchased from Allbids

We are building a house and also renovating two existing cottages on a rural property. We have found Allbids to be an excellent source of materials for the renovation job - the cottages will be largely furnished with items purchased from Allbids, and we are using recycled building materials and tools - many of which are also from Allbids.

It will be 12 months before the projects are finished but I will send you photos when complete - might be useful as an example of what can be achieved with the services of Allbids. Thanks again

heather46

Spreading the word to every one
Spreading the word to every one

I just wanted to tell you what a wonderful job Allbids is doing and that I am still spreading the word to every one I know! Allbids is providing a service that has been needed for a while and it seems to be getting better all the time!

Again Thanks a Million

farmergirl