me2u internet auctions are 'person to person' or 'marketplace' style Auctions, like eBay and OZtion. Where users are able to list and sell their items to other users. ALLBIDS is not directly involved in the auction process. ALLBIDS is just providing the forum and the tools for buyers and sellers to deal with each other through a secure online environment.
When something is purchased via a me2u internet auction, it is not bought from ALLBIDS Online Auctions but from an individual or company.
Once the bidding or transaction has concluded the payment for and delivery of the purchase is negotiated between the purchaser and seller. If the item is not delivered after it is paid for or is not what was represented on the auction, then ALLBIDS will not refund any money. The responsibility remains with the purchaser to approach the seller to negotiate a proper settlement.
The statutory warranties that exist under the Trade Practices Act do not cover goods bought at auction. The seller's only obligation is to give clear title.
The following advice is offered when buying via me2u Internet Auctions:
- Understand as much as possible about how the auction works, what your obligations are as a buyer, and what the seller’s obligations are before you bid.
- Consider insuring the transaction and shipment.
- If a problem occurs with the auction transaction, it could be much more difficult if the seller is located outside the Australia because of the difference in laws.
- Learn as much as possible about the seller, especially if the only information you have is an e-mail address.
- ALLBIDS recommends buyers are actively communication with the seller in regards to the item, the more information you know, the better your judgment will be.
- Before a payment is made for any auction purchase, contact the seller and confirm the items details and the payment method being use, If possible it is recommended to pay Cash on Delivery.
- Ask the seller about when delivery can be expected and if there is a problem with the merchandise is it covered by a warranty or can you exchange it.
- Utilise registered mail to enable tracing of parcels. This will assist in eliminating claims that the parcel was sent or it has been lost in the mail. Click on the link to Australia Post to find out more information.
- Utilise the feedback forum to check out the seller’s history before placing any bids on the sellers item(s). Please note however, that sellers sometimes post positive feedback on themselves or organise other people to do it on their behalf.
- If in any doubt about the integrity of a person selling via an online auction, utilise an escrow agent. An escrow agent is an independent third party which holds payment in trust until the buyer receives and accepts the agreed upon item from the seller. This service incurs a fee, however it protects buyers because the third party holds the money until the goods have been received and inspected.
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